Whether you are a new pet parent or a seasoned owner of a mini-menagerie, Zooplus UK has established itself as a powerhouse in the European pet care market. Combining a massive inventory with a highly structured loyalty ecosystem, it offers several “essential” features designed to automate pet care and reduce costs.
Here is a breakdown of the core features that make Zooplus a go-to for UK pet owners in 2026.
1. Zooplus Repeat: The “Set and Forget” Savings
One of the most practical features for busy owners is Zooplus Repeat. This subscription service allows you to automate the delivery of essentials like kibble, wet food, and litter.
- The Perk: You typically receive a 5% discount on every repeat order (and often 10% off your first subscription order).
- Flexibility: There are no long-term contracts; you can change the delivery frequency, pause, or cancel at any time via your account.
- Why it Matters: It eliminates the “emergency run” to the supermarket when the food bin hits empty.
2. The Loyalty Ecosystem: zooPoints & Rewards Shop
Zooplus operates a robust loyalty scheme that turns every pound spent into future treats.
- Earning: You automatically earn 1 zooPoint for every £1 spent.
- The Rewards Shop: Instead of just getting cashback, you can browse a dedicated shop and “buy” products—ranging from toys and snacks to high-end accessories—using only your accumulated points.
- Donations: If your pet is picky or already has everything, the platform allows you to donate your points to supported animal charities, turning your shopping into a force for good.
3. Zooplus Club: Basic vs. Premium
While every registered user is a Club Basic member, the Club Premium tier is where frequent shoppers find the most value.
- Premium Benefits: For a small annual fee, members unlock an additional 3% discount on every single order.
- Stackability: This 3% discount usually stacks with other promotions, making it a “must-have” for owners of large breeds or multiple pets.
- Club Days: Premium members often get early access to “Club Days” with double points or exclusive clearance deals.
4. Specialized Savings Programs
Zooplus offers tailored discounts for specific communities within the pet world:
- Breeder Programme: Verified breeders can access a 10% discount on orders over a specific threshold (typically £59).
- Shelter & Charity Discount: Recognized animal welfare organizations are eligible for a 10% discount, supporting those who care for pets in need.
- Pet Profiles: By creating a “Pet Profile,” you receive personalized recommendations and a birthday bonus (usually 250 zooPoints) for your furry friend.
5. Logistics and Delivery Features
Reliability is key when you’re ordering 15kg bags of dog food. Zooplus partners with major UK couriers like DPD and EVRi.
- Free Shipping: Standard delivery is free on orders over £39.
- Click & Collect: For those not at home during the day, the ParcelShop network allows for convenient pickups.
- Detailed Tracking: The app provides real-time tracking and “pushed” notifications once your parcel is packed and dispatched.
